Introduction
Jill Whitehouse Hypnotherapy is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how personal data is collected, used, stored, and protected when you visit this website or engage with our services.
By using this website, you agree to the terms outlined in this Privacy Policy.
Who We Are
Jill Whitehouse Hypnotherapy provides hypnotherapy and wellbeing services in Newcastle upon Tyne, including support for anxiety and stress, phobias, low confidence and self-esteem, weight management, pain management, IBS, smoking and vaping cessation, and wellbeing sessions and group talks.
Jill Whitehouse Hypnotherapy is the data controller for the personal information collected through this website and in connection with the services provided.
Contact Details
If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us using the following details.
Email: hello@jillwhitehousehypnotherapy.com
Call us on: 07359 543085
Location: Great Park, Newcastle upon Tyne, NE13 9DB
Personal Information We Collect
We may collect personal information such as your name, email address, telephone number, and details you provide when making an enquiry or booking a session.
Where relevant and with your consent, we may collect limited personal or wellbeing information that you choose to share in order to support services relating to anxiety and stress, phobias, confidence and self-esteem, weight management, pain management, IBS, smoking and vaping cessation, or wellbeing sessions.
We may also collect basic technical information such as IP address, browser type, and website usage data to help improve the website, maintain security, and understand how visitors use the site.
We only collect information that is necessary and relevant to the services we provide.
How Your Information Is Used
Your personal information is used to respond to enquiries, manage bookings, deliver therapy and wellbeing services, communicate with you about appointments or sessions, and maintain appropriate client records.
Information may also be used to improve the website, ensure its security, and meet legal, professional, or insurance obligations.
Your personal data is not used for automated decision-making or profiling.
Lawful Basis for Processing
Under UK data protection law, personal data is processed on one or more of the following lawful bases: your consent, the performance of a contract, compliance with legal obligations, or legitimate interests related to running a professional hypnotherapy and wellbeing practice.
Where sensitive personal information is processed, this is done with explicit consent or where necessary to provide appropriate support.
Data Storage and Security
Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, loss, or misuse.
Personal information is stored securely and accessed only by authorised individuals. Data is retained only for as long as necessary to meet legal, professional, or therapeutic requirements.
Sharing of Information
Personal information is treated as confidential and is not sold or shared for marketing purposes.
Information may be shared only where necessary, such as with trusted service providers including booking or email systems, to comply with legal obligations, or where there is a duty of care or safeguarding concern.
All third parties are required to handle personal data securely and in accordance with data protection law.
Cookies
This website may use cookies to improve functionality and understand how visitors interact with the site. Cookies help analyse website traffic and improve user experience.
You can control or disable cookies through your browser settings at any time.
Your Rights
Under UK GDPR, you have the right to access the personal data held about you, request correction of inaccurate information, request deletion where appropriate, restrict or object to processing, and withdraw consent at any time.
Requests relating to your personal data can be made using the contact details provided above.
External Links
This website may contain links to third-party websites. Jill Whitehouse Hypnotherapy is not responsible for the privacy practices or content of external websites, and you are encouraged to review their privacy policies separately.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or professional practice. Any updates will be published on this page.
