Introduction
These Terms and Conditions apply to the use of the Jill Whitehouse Hypnotherapy website and to the services provided by Jill Whitehouse Hypnotherapy. By accessing this website, making an enquiry, or booking a session, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these Terms and Conditions, please do not use this website or book services.
About the Services
Jill Whitehouse Hypnotherapy provides hypnotherapy and wellbeing services in Newcastle upon Tyne, including support for anxiety and stress, phobias, low confidence and self-esteem, weight management, pain management, IBS, smoking and vaping cessation, and wellbeing sessions and group talks.
Services are offered as supportive wellbeing interventions and are not a substitute for medical, psychiatric, or emergency care.
Appointments and Bookings
Appointments can be requested via the website, email, or telephone. All bookings are subject to availability and confirmation.
It is your responsibility to ensure that the information you provide when booking is accurate and complete. Jill Whitehouse Hypnotherapy reserves the right to decline or cancel a booking where appropriate.
Cancellations and Missed Appointments
If you need to cancel or reschedule an appointment, reasonable notice is required. Failure to attend a session without notice or late cancellations may result in the session being charged in full.
Details of cancellation timeframes and any applicable charges will be explained at the time of booking.
Fees and Payment
Fees for services will be communicated clearly at the time of booking. Payment terms will be agreed in advance and may vary depending on the type of service provided.
Payment is expected in accordance with the agreed terms. Failure to make payment may result in future bookings being declined.
Client Responsibility
Clients are responsible for their own wellbeing and for making informed decisions about engaging in hypnotherapy or wellbeing sessions.
You are encouraged to disclose relevant information that may affect your sessions, including medical conditions or ongoing treatment. Jill Whitehouse Hypnotherapy cannot be held responsible for outcomes where important information has not been shared.
Health and Medical Disclaimer
Hypnotherapy and wellbeing services are intended to support personal development and wellbeing. They do not diagnose, treat, or cure medical or psychological conditions.
If you have a medical condition, mental health diagnosis, or are receiving medical treatment, you should consult your GP or healthcare professional before engaging in therapy services.
In the event of a medical emergency or mental health crisis, you should contact emergency services or an appropriate healthcare provider immediately.
Confidentiality
All personal information shared during sessions is treated as confidential and handled in accordance with the Privacy Policy.
Confidentiality may only be broken where there is a legal obligation, a safeguarding concern, or a serious risk of harm to yourself or others.
Website Use
The content on this website is provided for general information only. While care is taken to ensure accuracy, Jill Whitehouse Hypnotherapy makes no guarantees that the information is complete, up to date, or suitable for your individual circumstances.
Unauthorised use of this website or its content may give rise to a claim for damages or be a criminal offence.
Intellectual Property
All content on this website, including text, images, and branding, is the property of Jill Whitehouse Hypnotherapy unless otherwise stated. Content may not be copied, reproduced, or distributed without prior written permission.
Limitation of Liability
Jill Whitehouse Hypnotherapy will not be liable for any loss or damage arising from the use of this website or services, except where liability cannot be excluded under UK law.
Nothing in these Terms and Conditions limits liability for death or personal injury caused by negligence.
Changes to These Terms
These Terms and Conditions may be updated from time to time to reflect changes in services, legal requirements, or professional practice. Any updates will be published on this page.
Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
If you have any questions about these Terms and Conditions, please contact Jill Whitehouse Hypnotherapy using the contact details provided on the website.
